Reviews

***** Excellence Carpet Cleaning & Restoration is rated 4.9 out of 5 stars, based on 157 reviews!

  • *****

    Very professional and curtious. Job was completed on time. Awesome service!

  • *****

    James did an outstanding job restoring my carpets. He called to confirm the appointment, and was on time, performed a detailed inspection, then completed all the work as promised for a fair price.

  • *****

    James did an excellent job restoring my carpets, was on time, and explained the entire process. The costs were fair and reasonable!

  • *****

    James was polite and respectful. I was satisfied with his work. He also gave information regarding cleaning of the air ducts.
    Kennesaw, GA

  • *****

    Great work. Great guy. Stayed late and finished the job. Will be calling him again.

  • *****

    James did a great job clening my carpet. I would recommend him. Thanks James!

  • *****

    Great work. 4 years of build up and child's juice spills all gone. Looks terrific. Smells like new. Not about the time, but the job at hand. Definitely holding on to this number.

  • *****

    I bought a Groupon, James was on time, very respectful and thorough. He went above and beyond my expectations. My dogs had really done a lot of damage to the carpets, now they look and smell great! Thanks! Very happy customer.

  • *****

    James was very thorough in explaining the process. Was concerned genuinely about my needs. He was professional and courteous and went above and beyond for me without being asked.

  • *****

    James was informative, efficient, and fair priced. I would definitely recommend his services.

  • *****

    Wonderful service, exceeded my expectations. Showed up on time and provided a quality customer experience.

  • *****

    Great customer service. Got my carpet cleaned. Will definitely use again. Will recommend.

  • *****

    I live in an apartment in Kennesaw, I needed 4 rooms and a hallway cleaned. James did a great job getting stains from everyday traffic and 5 year old out. He explained everything he was going to do and made sure I was 100% satisfied with the job. Excellence carpet cleaning has a customer for life!

  • *****

    James was on time, professional and very reasonably priced! I've been in the real estate industry for 14 years, and have NEVER met anyone that that did this good of a job!!! Highly recommended! Smyrna, GA.

  • *****

    I live in Woodstock GA. Had a carpet cleaning today, James was very professional and thorough with providing me with the pricing along with services. I was very impressed with the outcome of my carpet considering it was filthy from the kids and heavy traffic coming in and out. I will definitely use them again.

  • *****

    They guys came out and did a great job. Left the carpets clean and smelling amazing. If you ever need any carpet cleaning services in the Kennesaw area, they are the way to go! Also very competitive pricing!

  • *****

    James was very professional and provided great feedback about the condition of our carpets. We bought our house 6 months ago and the prior owners had a small dog whose smell lingered heavily when they moved out. James treated the carpet with a urine treatment, a disinfectant, and did a deep cleaning, as it was much needed. He was honest in that the downstairs bedroom carpet (where the smell lingered the most) needs to be replaced. He told us that the upstairs carpet probably has a couple more years of life left in it; it looks worlds better and all of the stained areas that were of concern are no longer visible. He cleaned our living room area rug as well. I will follow up with an update on how the cleaning holds up over the next few months. Also, he warrantied our carpet for 2 years. I will definately have him come back for our annual carpet cleaning. I highly recommend his services! Thank you!

  • *****

    James did a wonderful job on my carpet, also his son jayquan who worked just as hard. My carpet was very dirty at first,but after was spotless. Thank you very much. I would definitely recommend his services if you want your carpet cleaned!!!!

  • *****

    James and his staff did an excellent job on my move out cleaning. I highly recommend this company and will certainly use them again!

  • *****

    In the Delk Rd/Powers Ferry area. James was very professional and communicative. Arrived within the scheduled time. Very reasonable pricing . A very satisfied customer here. Carpets look great and the house smells amazing.

  • *****

    Excellent experience with Excellence Carpet Cleaning! Our carpets were in bad shape after years of neglect and abuse by our pets. After they were done cleaning, our carpets now look amazing!!! If you live in Smyrna, you should definitely give them a call.

  • *****

    Wonderful experience with this company. I appreciate your time and hard work. You guys were great! Thank you so much!!! Al

  • *****

    The specialists came out to my house in Smyrna and did a good job. Everything was very fast and efficient. Good customer service and all costs are discussed up front.

  • *****

    Wonderful experience with the service. Jamen and Curtiss were very professional and knowledgable. Will definitely use the cleaning service again.

  • *****

    Excellent service by James.. We had our home in Woodstock, Ga serviced and he did an excellent job. He took the time to explain what was needed to be done and worked with me in terms of my budget. He did not rush to get the job done even if it was getting late and left my home with carpet good as promised.

  • *****

    James did a great job with my carpet! There was a particular area of concern I had and he was able to get the stain/dirt out of the high traffic area! I also have 3 dogs and he did a great job deep cleaning and deodorizing the trouble areas. Thank you!

  • *****

    Found this company through Groupon. Carpet was cleaned by a man named Shane. He was incredibly polite, professional, and thorough. Did a great job getting out stains left by my dogs. Highly recommend!

  • *****

    James provided fast and complete service. He is very knowledgeable about his cleaning products. I would recommend him to friends and family. Great job. Would use him again.

  • *****

    We also highly recommend this service for thorough cleaning of carpets. James gave us good recommendations on what type of cleaning needed to be done for the carpets in all the rooms of our house. Pet stains were evident and taken care of with the cleaning, in addition to disinfectant. They also responded to our request to do the cleaning at a specified time we could support - good work and professional.

  • *****

    The name of the company is vey fitting for James because he is indeed excellent. He is very meticulous. I had six rooms, a hallway, and two stairways deep cleaned and this is the first time I can honestly say that for a carpet cleaner my carpet looked and felt clean after the company left. I will definitely use James in the future and would recommend him to anyone looking to see the expected results after having carpets cleaned.

  • *****

    Great experience. Walked me though all the options available and made recommendations without being pushy. Carpets are thoroughly cleaned, and the staff were very friendly and professional. Even helped me out with some pet stains. Cumming, GA

  • *****

    Really great experience! Will definitely use them again. James explained a lot about the different levels of service, but wasn't pushy when I declined the extra treatments. (If I weren't thinking about replacing our carpets with hardwoods soon, I would have bought the treatments.) He was very punctual with his team and they really took their time. The carpets are still a tad bit damp, which lead me to think I should only give four stars, but it's really more like a 4.5 - so I rounded up. ;)

  • *****

    James really is a great guy with a great heart. I scheduled a basic cleaning with him with his groupon because it is required by my rental company for move out inspection. I had a horrible day moving my whole house through the night and was running on no sleep the day of our appointment. So after a horrible sleepless two days of moving, I was very tired and frustrated when James finally showed up and told me he could not do my carpet this late due to sound ordinance and the cops would most likely give him a ticket. He asks me not to make him cut the machine on, so we decided to reschedul. He inspects my carpets and he informs me that the basic clean will not get my carpet clean enough to pass inspection and tells me the deep clean which would be an extra charge that I was in no place to afford would however make them look like new again. I begin to explain my frustration and told him I had no sleep and I was just done with today. Surprisingly, James said since he was unable to perform his service that day and I was having a horrible few days that he was going to take care of the deep clean for me, free of charge. This literally took such a heavy weight off my shoulders, after a long stressful and sleepless two days. Thank you, James for making things right. This really showed me that there really are good business men out there who would rather put the customer first, admit their faults, and make things right in order to keep their company and work ethic positive in just one customers eyes. I had very high expectations for this company after reading so many amazing reviews. James lived up to those expectations and truly showed what a great, honest, and caring business man should do in a tough situation. Thank you so much James! My carpets look great!

  • *****

    James really is a great guy with a great heart. I scheduled a basic cleaning with him with his groupon because it is required by my rental company for move out inspection. I had a horrible day moving my whole house through the night and was running on no sleep the day of our appointment. James got behind schedule at some point in the day and didn't make it to my house until 10pm, we were regularly scheduled for anyone between 6-7pm. So after a horrible sleepless two days of moving, I was very tired and frustrated when James finally showed up and told me he could not do my carpet this late due to sound ordinance and the cops would most likely give him a ticket. He begs me not to make him cut the machine on (I insisted at first because of my mood and the fact that this was his fault, I had been waiting on him for 5+ hours on no sleep). He inspects my carpets and he informs me that the basic clean will not get my carpet clean enough to pass inspection and tells me the deep clean which would be an extra charge that I was in no place to afford would however make them look like new again. I begin to explain my frustration and how I felt jerked around all day when he never showed up, and told him I had no sleep and I was just done with today. Surprisingly, James said since he was so late and I was having a horrible experience that he was going to take care of the deep clean for me, free of charge. This literally took such a heavy weight off my shoulders, after a long stressful and sleepless two days. Thank you, James for making things right. This really showed me that there really are good business men out there who would rather put the customer first, admit their faults, and make things right in order to keep their company and work ethic positive in just one customers eyes. I had very high expectations for this company after reading so many amazing reviews, and even though things did not start off so well and I almost thought I had been played as a fool, James turned that around and lived up to those expectations and truly showed what a great, honest, and caring business man should do in a tough situation. Thank you so much James! I cannot wait to see my carpets come Sunday after our appointment.

  • *****

    They did a great job. Our daughters room was pretty bad from spit up and they got every single stain out. I'm really impressed.

  • *****

    James and his team were very thorough, responsive, and efficient! James did an excellent job walking through our home, discussing our 'trouble' spots, and explaining our options. He also explained why areas look clean at first, but come back after a few days. If we weren't moving out of state, I would use him on a regular basis. We highly recommend Excellence Carpet Cleaning and Restoration Services!!

  • *****

    James and his team were very thorough, responsive, and efficient! James did an excellent job walking through our home, discussing our 'trouble' spots, and explaining our options. He also explained why areas look clean at first, but come back after a few days. If we weren't moving out of state, I would use him on a regular basis. We highly recommend Excellence Carpet Cleaning and Restoration Services!!

  • *****

    -From Hiram, GA James came today and cleaned 3 rooms and a hallway for me. He did an excellent job, went through all the rooms with me and worked out a great deal on a budget that I could afford. He was extremely professional and courteous and I would highly recommend him for any carpet/upholstery/cleaning needs that you may have. He worked with me on a schedule that would work for me and worked quickly and efficiently. I will most definitely be using his services again!

  • *****

    arrived on time & did great job. best carpet has looked in years.

  • *****

    Great job and highly recommended. They were a hour late but took care of business professionally thereafter

  • *****

    James and his partner did a great job on the carpet cleaning at my residence in powder springs. The pricing was reasonable and affordable. I would highly recommend the excellence carpet cleaning company to anyone in need! Cory Robinson Powder Springs Ga

  • *****

    James came and cleaned my carpets in my new home, carpets were extremely filthy and he was thorough in explaining the issues I had and what was the best steps to get them successfully cleaned. I am in Smyrna, Ga and he and his team went above and beyond to the job done.

  • *****

    James and his team came to my home in Powder Springs and took a job that I wasn't sure could be improved. The carpets were very dirty, but based on his expertise and care, he was able to bring them back to life. I learned a lot about the process and how to maintain the carpets moving forward. I would highly recommend James for my next cleaning job.

  • *****

    They were very professional, and they did a great job. Very happy with the service. I will definitely recommend.

  • *****

    James and his crew were quick, courteous and respectful of my time. James also didn't try to sell me on items I did not need knowing I would be replacing the carpet in several months. Good job!

  • *****

    I had guests coming at the last minute and James came to the rescue on Memorial Day! Not only did he respond to a quick call for help, he had a huge challenge in cleaning badly stained carpeting throughout! After a thorough inspection of the house he shared all my options and then gave me a great deal for the services. When he was finished I honestly thought I had NEW carpeting installed! THANK YOU for restoring the beauty to my home James!!

  • *****

    Excellence Carpet Cleaning Services (James & Dante) serviced our carpets this morning in Roswell GA. 3 bedrooms, hallway and stairs. Embarrassingly our home was scattered with pet stains. However, after the black light came out we knew we needed Excellence's services even more. We had our carpets cleaned AND protected for a reasonable price. James even threw in an area rug at no charge. We are totally satisfied with their services.

  • *****

    I received excellent service from James today! I didn't know that having a visiting pet would be so difficult. James arrived and walked me through his process which made me feel even better about my decision to get my carpet cleaned. I went with getting it deep cleaned and I added the anti-bacteria pet treatment! Out of all the companies that I researched in Kennesaw, Ga I'm glad I chose Excellence Carpet Cleaning! I'd definitely use him again in the future!

  • *****

    I would recommend James and Excellence Carpet cleaning to anyone. He's professional and courteous. He provide great customer service and his prices are very reasonable. He done 2 houses for in Kennesaw and Powder Springs.!!! TWO HUMBS UP!!!

  • *****

    James was excellent!! He did a wonderful job.. Carpet looks great!

  • *****

    James did carpet cleaning in my house in Mableton. He was curteous and showed me through the process as he went through. Very pleased. I would recommend and use their services again.

  • *****

    James and team treated our home in Smyrna (6 rooms, hall and stairs). They were very polite and did a fantastic job. We went through each room with a black light and I was shocked at how many spots there were from our dog! We got the pet treatment along with the deep cleaning and disinfectant. Our carpets look like new!! The 2 year warranty on the service is a great touch too. Thanks guys!

  • *****

    James arrived at my location in East Cobb as promised and provided excellent customer service and attention to detail. He understood that we are trying to sell our house and took extra making sure the experience and product wa beyond reproach. He even went as far as to do a walk through after a few rooms and again at the end. Being in the service/retail industry I can appreciate grest customer service. Would recommend and use him and Excellence again!!

  • *****

    They did an amazing job. Didnt take too long, and everything looks great. They even came out there way to my area. I will definitely use them again. James keep up the good work!

  • *****

    Very friendly and on time even though I stayed in Norcross they drove from Kennesaw and did a really grateful good,especially with the pet stain my dog left behind. Thank guys

  • *****

    I am in Sandy Springs in a 1,300 sq foot condo with a pet who had thrown up and urinated; the tech was very friendly and they were very efficient once they got their chemicals ready to start. I would recommend them to other customers. Good value for the money spent!

  • *****

    Very professional visit. We have older dogs who have accidents. Excellence Carpet Cleaning reviewed the work, gave a good estimate and did an excellent job. We did have a problem scheduling the visit, otherwise I would have given them 5-stars.

  • *****

    I live in Marietta, GA. Service was excellent and price was great! Highly recommend, very happy with results!! Spent as much time as needed to make sure carpet received perfect treatment!

  • *****

    James did a great job cleaning my carpets today. I would give it a 5 star if he wasn't stuck in traffic and been here at 2 or 3pm. But, he did throw in a little extra treatment for me. I'm glad he took his time and did what he had to for me to be happy. Thanks for the good work James.

  • *****

    James and Curtis did an "EXCELLENT" job cleaning the carpets in our Stone Mountain rental property. The carpets were heavily soiled, but after their diligent work they're clean and fresh and move in ready. They'll definitely get my business again! Thanks.

  • *****

    Excellent customer service and attention to detail led to a smooth expirence. Would deffinetly do business with again while living in the Dallas/Acworth Ga are again. Highly recommend!!!!

  • *****

    James did a tremendous job cleaning the carpets in my Woodstock home, which I hadn't had cleaned professionally since I purchased it after new construction in 2009. My carpets look brand new again! Great price, service, and professionalism! Would highly recommend James/Excellence Carpet Cleaning to others!

  • *****

    Being new to the area and conducting my research, I came across excellence carpet cleaning.. After reading the awesome reviews I thought I would try this company out.. The service was prompt and the cleaning process was thorough.. I would recommend this company and use the service again.

  • *****

    James did a great job cleaning my upstairs carpets. We had a pet issue and it has all been taken care of. Even some of the older carpet looks great again. I highly recommend James & Excellence Carpet Cleaning. I know I'll be using them again.

  • *****

    James did an excellent job on my carpets! It has been weeks since he came and they still look and smell fresh. Thank you James for a wonderful service!

  • *****

    James was great and did an outstanding job. Very Knowledgeable. I highly recommend. You will not be disappointed in his services!

  • *****

    Great service. Clean carpets. Great price. Morning service in Kennesaw -Acworth area.

  • *****

    Great work! Attention to detail and my carpet looks totally refreshed. If you are in the Marietta/ Cobb area book ASAP.

  • *****

    Excellent service. Great job. My carpets look like new again. I have a pet, and even the areas were the pet makes a mess is clean. Will definitely use their service again.

  • *****

    Professional cleaning service, super friendly guy came out to Acworth and helped deep clean our new carpet that I thought I ruined by using a self cleaner from Wal-Mart, I woke up to my ENTIRE house smelling like puppy urine and was devastated! But this guy came to the rescue... The odor is gone and our carpet is squeaky clean again

  • *****

    James was referred to me by another company. I was in a pinch and needed my carpets cleaned ASAP! He came same day, and worked around my schedule. I will ABSOLUTELY be using his services again. Completely professional, reliable, and fast!

  • *****

    James did an excellent job on our home. He was quick and took good care of the items he moved around for us. Excellence carpet cleaning is the best carpet care service in Mableton and Atlanta area! Thanks James!

  • *****

    Great job! Acworth, Ga.

  • *****

    Thank you John and the folks at Mr. Pro Cleaners for coming out on short notice. I needed to get my carpets cleaned by today and they came out within 30-45 min of me calling. John did a great job getting all the stains out of the carpets and made it look great again. I recommend anyone who needs their carpets cleaned to give them a call.

  • *****

    Peachtree Corners, GA - It was a blessing in disguise finding James and Excellence Carpet thru a Groupon. James explained all of my options - specifically for my cat Urine stains and odor, and vomit spots- in lay men's terms that I could understand. He has extensive knowledge on carpet cleaning, and it was so refreshing to speak with someone that was sincere and honest with me, rather than trying to up charge me. He arrived at my home at 2:30pm and finished at 8:30pm.....he did not try to rush the job, but rather took the time necessary to do it right! I definitely recommend James and Excellence Carpet to anyone looking for a kind person who knows his craft. Also, DEFINITELY get the deodorizer.....it made my house smell like clean laundry on a spring day!

  • *****

    James was straight forward in his approach in treating some very stubborn stains in my home. I was skeptical that the stains would even come out. He was honest in telling me upfront that certain stains due to there nature could be hard to remove. But to my surprise, he was able to remove all of the stains. He really knows what he is doing. I would highly recommend him to others.

  • *****

    James with All Pro Carpet Cleaning came out to my home and cleaned 5 large bedrooms for me. He was great. He explained things to me in detail. He was upfront about the condition of the carpet and how well he would be able to clean it. He did an awesome job and it didn't take long at all. I definitely recommend All Pro Carpet Cleaning to others!

  • *****

    Our technician, James, was vey nice and knowledgeable! Since we were moving out, we didn't want any upgrades, but they were definitely willing to work with us on pricing if we were to decide to go that route.

  • *****

    james came to clean my carpets in Smyrna...he did a wonderful job getting the carpets clean. He was professional and timely and was overall happy with the job!

  • *****

    James did my carpets and when he was done, they looked just as good -- or even better --than I remember when I first moved in! He was very friendly, professional, and more thorough than any other carpet cleaner I have hired. I will definitely call him again the next time I need the carpets done, but it may not be for awhile because he did that good of a job!! I have small pets and a little boy and it doesn't look like that on my carpets anymore. Thank you James did your excellent service!!!!!

  • *****

    Very pleased with the work done on my carpet

  • *****

    Very pleased with the work done on my carpet

  • *****

    Great service did a really great job cleaning my king size matress. I live in roswell he came really fast and did an amazing job!!!!!! Smells and looks great!!

  • *****

    Got special on LivingSocial. It was easy to redeem the deal. Guys came on time. Very professional and knowledgeable. Didn't try to up-sale unnecessary service. Did job right. Very happy with service. Thank you!

  • *****

    I was looking for a good deal on living social & I stumbled upon one for Excellence Carpet cleaning. I decided to take a chance & go with them based on previous reviews. I'm glad I did. The staff over the phone was very professional & so was James. He did an excellence job. He was very thorough. I will definitely use Excellence Carpet cleaning again.

  • *****

    Excellent service and excellent treatment it got all my much needed stains out!!!

  • *****

    James came to dallas and cleaned my carpet.im greatful.

  • *****

    Jams is a pretty good worker? who came to eastern buffet this morning and help us a lot.

  • *****

    We are in Sandy Springs and our tech James was great. We will definitely use again and refer to friends. Very knowledgeable and friendly service!

  • *****

    We live in Woodstock, GA and James did an amazing job. Very detailed and diligent - wants to make the customer happy. Great job! Carpets look (and smell) great! I would highly recommend!

  • *****

    Great service, James is very professional, will use again.

  • *****

    Great service. Great deal. Carpets look like new again.

  • *****

    Excellent customer service and very good carpet cleaning.

    Norcross,Ga

  • *****

    So helpful and efficient! No idea who to call in Smyrna, so I went with the lowest price. Not only good pricing, but good work! I would definetly use them again!

  • *****

    James the carpet pro from excellence was very thorough, polite and well prepared. He did an excellent job and told me what really needed to be done For a carpet that has 4 dogs running and playing on it. Cthanks james for a job well done.

  • *****

    Dallas, GA. Great job, took his time going thru everything before he started. Worked with me on the price. I would use him again!

  • *****

    James serviced my home in Douglasville & did an outstanding job! My carpets look like new and he was very professional...explained everything in detail & gave me all my options but no pressure! If definitely have him return in the future!

  • *****

    James was very professional and the carpet looks great. Alpharetta Georia.

  • *****

    James did a wonderful Job.. He deep cleaned our carpet and it looks great. Very professional. Would highly recommend this service. CANTON, GA

  • *****

    I live in Canton, GA and James did a terrific job advising on the best treatment and was extremely thorough. The carpet looks great and we will definitely use his services again!

  • *****

    Great job, on time arrival, Thanks

  • *****

    James came out to clean my carpets from a Groupon I had bought for 6 rooms. There was a lot of potential upselling (animal urine treatment, deeper cleaning, etc). I eventually paid $150 more and supposedly got cleaning with disinfectant and some other features. It seems like he did a good job. This job was done in Roswell.

  • *****

    This isn't some guy with a rented steam cleaner. James is a knowledgeable professional with professional gear. He offered me a wide range of options for my rental home in Smyrna, and he didn't try to push me into taking something that was more than I needed.

  • *****

    Awesome experience. They took a little long (which was probably my fault for scheduling the day before) but once they got to my home in Atlanta it went very smooth. Also, the technician was very informative, which was nice. Overall, I would recommend their service to others.

  • *****

    James and Mark were most excellent. They were extremely friendly, and they did a fantastic job cleaning some of the most atrociously stained carpet I have ever seen. They had loads of patience, and they worked exceedingly hard. I would most definitely recommend Excellence Carpet Cleaning & Restoration to anyone who is wanting quality carpet cleaning for a reasonable price.

  • *****

    How do you remove ALL of the dirt? Just call these guys to make the process a complete success! I reside in Acworth and it was a quick response. James knows what is needed to make the process work. Having pets in the home and the damage the animals can do to carpet is mind boggling. He does a complete site survey with an evaluation and presents the results within 2-3 minutes. He provides a very fair estimate. The time he spends is well worth the cost! He was in and out of my home in 3 hours. The services he provides will make you confident that he is the guy to call for many cleaning projects. He also has a network of colleagues that you can rely on for related tasks. Our pets were able to remain in their kennel while he worked right next to them.

  • *****

    I was moving out of a rental property in Marietta so I called James on a Friday evening. He came Saturday morning and cleaned all the carpets. THEY LOOK BRAND NEW and the price was definitely great I lived there 5 years with A child and a Rotteweiller I will most definitely use him again

  • *****

    James came to Woodstock to clean carpets and love seats. He was a very excellent hard worker and explained what he was doing and did an excellent job and working on the stains and removing them as best he could. Thank you for the good service.

  • *****

    Our carpets were were REALLY bad and we were a little worried we weren't going to get our security deposit back from our lease. James and Mark came in, looked at everything, and within just a couple of hours the carpets were spotless!! I was astonished as to how incredible they looked! They were so polite and nice to us, I would definitely suggest Excellence Carpet Cleaning and Restoration to anyone that needs their carpets cleaned. Incredible prices, incredible customer service, incredible work! Thank you so much! This was in Acworth, GA

  • *****

    Our company Pinnacle Orthopedics needed our carpets cleaned same day. They not only took care of us they also did a wonderful job. I appreciate the professionalism and high quality of work. Donna Rice, CPPM Office Manager Pinnacle Orthopedics

  • *****

    Excellent service! Carpet looks great!

  • *****

    Ballground, ga. James was very polite and did a great job. I am happy with his service. I would recommend him to people I know.

  • *****

    Very friendly and professional. Smyrna, ga

  • *****

    They did a excellent job on carpets and vent cleaning! Very professional and timely! No extra charge for coming to Winston Ga!

  • *****

    James did a wonderful job cleaning our carpets. He was on time and very thorough in explaining the treatment that we needed. I will definite use him the next time we need our carpets cleaned.

  • *****

    The service was great! I needed a quick solution and was provided with a same day price estimate and next day in-home service. The employee was punctual, pleasant, and did a great job professionally cleaning my sofa. I fully recommend this service for those who are looking for quick and high quality service.

  • *****

    On a whim I called to see how quickly someone to come out to clean my carpet. I had a 9X12 rug that had been stained by my dog. James with Excellence carpet cleaning called within an hour of request (8am) James was professional and on time and took care of the carpet cleaning. He was able to remove stains and deodorize carpet from a horrible dog stain. Would highly recommend their services...

  • *****

    James was very personable, knowledgeable and a good negotiator. He did an exellent job cleaning my carpets.

  • *****

    The guys were very knowledgable, and kind. They came all the way to Lithonia and sat down and discussed our options and explained reasoning for each. They arrived on time and completed the WHOLE house in a very timely manner. They did excellent work.

  • *****

    On short notice, the owner did a magnificent job cleaning our sofa (we've got a very old cat with digestive issues). We couldn't be happier with his knowledge, experience, wisdom and downright friendliness. A thorough, professional job we would unhesitatingly recommend to anyone. Terry & Hope

  • *****

    I am very thrilled with the results from Excellence. I have two small dogs, training them has been quite a task. James, you did a fantastic job on my carpet. Thank you so much for making it look and smell new again!!

  • *****

    He did a great job. Explained everything so that we could understand and was very quick and efficient. I had a microfiber sectional cleaned. Great prices too!! compared to other companies in the area!!

  • *****

    The cleaner who came gave great service, he did a urine and odor treatment on my upstairs carpet which got nearly all of the pet scents out. He also got rid of the deep stains that my carpet had. Overall best carpet cleaning service I've had come to my home.

  • *****

    The cleaner who came gave great service, he did a urine and odor treatment on my upstairs carpet which got nearly all of the pet scents out. He also got rid of the deep stains that my carpet had. Overall best carpet cleaning service I've had come to my home.

  • *****

    James was very personable, knowledgeable and a good negotiator. He did an exellent job cleaning my carpets.

  • *****

    I am very thrilled with the results from Excellence. I have two small dogs, training them has been quite a task. James, you did a fantastic job on my carpet. Thank you so much for making it look and smell new again!!

  • *****

    Very professional and attention to detail. I would use services again.

  • *****

    The guys were very knowledgable, and kind. They came all the way to Lithonia and sat down and discussed our options and explained reasoning for each. They arrived on time and completed the WHOLE house in a very timely manner. They did excellent work.

  • *****

    James was friendly. He took the time to evaluate the fabric to ensure he was using the appropriate product and technique for this type of material. Very clean and thorough.

  • *****

    He did a great job. Explained everything so that we could understand and was very quick and efficient. I had a microfiber sectional cleaned. Great prices too!! compared to other companies in the area!!

  • *****

    James did a fine job and was very attentive to detail.

  • *****

    They arrived in a timely fashion, very courteous, very professional. They answered all the questions. I like the results and we will be using their service again!!!!

  • *****

    Great service!!
    Great cleaning, courteous and on time!

  • *****

    James and his Pops did a great job! We needed the services done quickly and they came the next day! Carpet looks great!

  • *****

    My mattress are clean in powder springs. Thank you. Very happy with the work done.

  • *****

    They were thorough and very polite! Did a great job cleaning the carpets and furniture. Everything looks fabulous.

  • *****

    James was EXTREMELY thorough, efficient with his time, and did a great job...even tossed in an extra he'd offered as an upsell that I had declined, simply because I needed it. Friendly, on time, quality work...best carpet cleaning I've had done yet.

  • *****

    James is the best! Got out a ton of staines! Very professional and corteous! -Kathy Roswell, GA

  • *****

    On a whim I called to see how quickly someone to come out to clean my carpet. I had a 9X12 rug that had been stained by my dog. James with Excellence carpet cleaning called within an hour of request (8am) James was professional and on time and took care of the carpet cleaning. He was able to remove stains and deodorize carpet from a horrible dog stain. Would highly recommend their services...

  • *****

    Came out and did a full assessment of my carpet. Honestly I was surprised at his thoroughness because he was the first carpet professional I've ever seen use an LED light to do a full pre-inspection. He did an overall great job and came out the same day I called. Highly recommended!

  • *****

    Excellence Carpet Cleaning & Restoration has fully restored my whole house with an immacaluate display of carpet technical savvy and efficiency, it looks amazing and our pet stains have completely disappeared and the whole house that brand new construction, new home look and feel again! Thanks James!

  • *****

    James came to Austell, GA to service my carpet and did an excellent job! Very satisfied with his customer service. Very knowledgeable and professional young man.

  • *****

    he did a good job on carpet

  • *****

    He did a work for me on the 08/04/2014 which was very wonderful and I was very impressed,I will always use him now from hence forth.

  • *****

    The service was great! I needed a quick solution and was provided with a same day price estimate and next day in-home service. The employee was punctual, pleasant, and did a great job professionally cleaning my sofa. I fully recommend this service for those who are looking for quick and high quality service.

  • *****

    Excellent service, very professional, came on time gave me all the pricing options upfront and stuck to it. I had great results, he basically over delivered, you get what you pay for and it was well worth it!!!! -Dave K Sandy Springs, GA

  • *****

    I called this morning from my Alpharetta home, needing someone to come right away because my dog stained our carpet in 3 places. James Mccoy came to my rescue. He was so pleasant and nice as he came in the door and assured me that he could clean my carpet. AND HE DID! When he called me upstairs to see the stain, I was shocked. It was gone. I was thrilled. He continued to spend hours cleaning to make every area spotless. I would definitely rate him as a 5 star ***** rating and would ask for James to come back any time. Thank you so much for hiring such a humble, nice, and able young man.

  • *****

    Great job in cleaning out the carpet and throwing in a free heavy smoke deodorizer, very quick and professional staff. Kennesaw.

  • *****

    Very detailed service and excellent quality. Explained very well, the issues with the carpet and justified the charges for the entire service. Same day service received as well. Even proactively communicated when there was a potential delay in arrival. James is a nice person to work with as well with an amicable personality.

  • *****

    Old Cat, Big Dog and little cat household - Service was a VERY thorough and detailed job well done! Our technician, James, confirmed our appt. a day before, called before on the day of and was on time for the appointment. My carpets have never been professionally cleaned since brand new 6 years ago - besides the rent-a-machine from the grocery store - and this service was able to bring them back to the original off white/tannish color! And, I am confident that James' recommended course of treatment for areas badly soiled from an elderly cat - are going to solve the bacteria/odor issues we needed addressed as well, without having to replace the carpets in those spots. The carpet is still wet and the anti-bacterial agents are still working so there is just a slight 'wet dog' smell but the cat urine is already almost all gone. He says when the carpets are dry, the rest of the smell should go away. I also had two 8-foot long couches cleaned (along with 9 cushions each!) and they look better than brand new and already smell completely deodorized. He spent a great amount of time on the upholstery and went the extra mile to add additional treatments beyond the initial consultation to make them look the best possible. Service results overall are above and beyond my expectations and very much worth the cost of treatments to deal with the cat pee and dog smell. I will definitely be calling again.

  • *****

    James did a great job cleaning my carpets today. He was very thorough and worked hard to get out the pet urine smell!

  • *****

    Excellence carpet cleaning & restoration came out and did a quality professional carpet cleaning for me. I give them a 5 star

  • *****

    James did a good job on my carpet. He did a thorough inspection on all the things wrong on the carpet. He takes the time to clean and also explain what he is doing. I appreciate all you did and I will recommend you to my friends. Great job

  • *****

    Next day service was scheduled the cleaning at our residence in Cartersville, Ga. The Tech was on time, friendly, professional and knowledgeable of the process and what would be required based upon our specific need. We will use this company again when a future need arises.

  • *****

    James did an outstanding job! He was thorough, took his time and had one happy customer when he was done! I will definitely use his service again!

  • *****

    Cleaners came out to Alpharetta and were very professional. Explained everything and the price of the service. The guys were friendly and helpful. They applied the Pet treatment to the carpets and the rugs look much much better after the cleaning. I will definitely use them again.

  • *****

    These guys came to my house in smyrna they did an excellent job cleaning my carpets they even removed the pet stains and urine odor from my dogs mess they were very professional explaining services and I highly recommend using there services especially people that has pets thanks guys

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